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B2B Maintenance · Pune & PCMC

Annual Maintenance Contracts for Offices, Factories & Institutions

Predictable maintenance for computers, printers, CCTV, and time attendance systems — built for offices, factories, and institutions that can't afford downtime.

Request AMC Quote

Most IT vendors mention "AMC available" somewhere on their site and leave it at that — no scope, no pricing approach, no detail on what actually happens during a contract year. Computer House's AMC plans are built specifically for offices, factories, and institutions that can't afford downtime: a dead office desktop mid-invoice run, a CCTV system with a month of missing footage, or an attendance device that's quietly been offline since last Tuesday.

Why AMC Instead of Pay-Per-Call

01

Scheduled maintenance prevents breakdowns.

A break-fix call happens after something has already stopped working. AMC visits check wear, cleanliness, firmware, and storage on a schedule, catching problems before they take a machine or a camera offline.

02

Priority response when something does fail.

AMC clients get priority scheduling over one-off call-outs. A factory floor losing camera coverage or an office losing its billing desktop doesn't wait behind the day's walk-in queue.

03

One vendor across all categories.

Computers, printers, CCTV, and time attendance are covered under the same contract and the same team, instead of separate AMCs with separate vendors, separate invoices, and separate technicians who don't know your site.

04

Costs become predictable.

Instead of an unplanned repair bill landing whenever something breaks, AMC turns maintenance into a scheduled, budgeted line item — useful for offices and factories planning annual costs in advance.

Computer & Laptop AMC

Basic Coverage
  • 2 scheduled visits per year
  • Hardware health check and cleaning
  • Priority response for breakdowns
Comprehensive Coverage
  • 4 scheduled visits per year
  • Hardware checks, cleaning, thermal paste
  • Software health checks and OS updates
  • Priority breakdown response
  • Common parts coverage (RAM, SSD)
Custom B2B
  • Visit frequency per site needs
  • Fleet-wide maintenance coverage
  • Parts coverage as negotiated
  • Multi-site support available
  • Dedicated technician assignment

Printer AMC

Basic Coverage
  • 2 scheduled visits per year
  • Cleaning and roller wear check
  • Priority response for faults
Comprehensive Coverage
  • 4 scheduled visits per year
  • Roller, fuser, and drum inspection
  • Toner/cartridge monitoring
  • Priority response for jams and faults
  • Print quality calibration
Custom B2B
  • High-volume print fleet coverage
  • Cartridge/toner supply included
  • Multi-location printer support
  • Same-day response SLA

CCTV AMC

Basic Coverage
  • 2 scheduled visits per year
  • Lens cleaning and position check
  • DVR/NVR storage health check
Comprehensive Coverage
  • 4 scheduled visits per year
  • Lens cleaning, firmware updates
  • Hard drive health and retention check
  • Camera realignment as needed
  • Priority fault response
Custom B2B
  • Factory/warehouse-scale coverage
  • Monthly or quarterly visits
  • Multi-site centralized monitoring
  • Hard drive replacement coverage
  • 24-hour fault response SLA

Time Attendance AMC

Basic Coverage
  • 2 scheduled visits per year
  • Sensor cleaning and device check
  • Software update and data backup
Comprehensive Coverage
  • 4 scheduled visits per year
  • Sensor cleaning and calibration
  • Software and payroll integration updates
  • Priority response for device faults
  • User enrollment support
Custom B2B
  • Multi-door, multi-shift coverage
  • Payroll integration maintenance
  • Device replacement under contract
  • Dedicated technical support line
Request AMC Quote

Frequently Asked Questions

How much does an AMC cost?
AMC cost depends on device count, categories covered, and visit frequency, so we don't publish a flat number. Request an AMC Quote and we'll size the scope and cost to your office, factory, or institution's actual setup.
What's the difference between AMC and a one-off repair call?
AMC includes scheduled maintenance visits that catch problems before they cause a breakdown, plus priority response if something does fail — a one-off repair call only happens after something has already stopped working. AMC clients are also covered across multiple device categories under a single contract instead of booking separate repairs each time.
Can one AMC cover computers, printers, CCTV, and time attendance together?
Yes, that's the point of an AMC with Computer House — one contract and one vendor across all four categories instead of separate maintenance agreements per device type. This is common for offices and factories that run a mix of desktops, printers, CCTV, and attendance systems on the same site.
How often do AMC visits happen?
Visit frequency is defined per contract based on device count and category — CCTV and attendance systems typically get more frequent checks than desktops in a low-usage office. Exact frequency is confirmed when you request a quote.
Is AMC only for large factories, or can a small office sign up?
AMC is available for any office, shop, or institution running IT or security equipment, not just large factories — a small office with two desktops and one printer can request an AMC just as a 40-camera factory floor can. Scope and visit frequency scale to what you actually have.
What happens if a device breaks between scheduled AMC visits?
AMC clients get priority response for unscheduled breakdowns, ahead of non-AMC call-outs — you don't wait until the next scheduled visit for a genuine fault. Parts coverage for the fix depends on what's defined in your specific contract.
Do you serve AMC contracts in Chinchwad MIDC and Bhosari MIDC?
Yes, industrial units across Chinchwad MIDC, Bhosari MIDC, and Chakan MIDC are a regular part of our AMC client base, mainly for CCTV and time attendance systems tied to shift-based operations. Computer and printer AMC are also available for the office side of these units.
How do I sign up for an AMC?
Request an AMC Quote via WhatsApp, call, or the enquiry form, and we'll do a site assessment (or discuss device count and categories over a call for smaller setups) before confirming scope and cost. There's no obligation until the quote is agreed.

AMC contracts currently run across Hinjewadi IT Park offices, and industrial units in Chinchwad MIDC, Bhosari MIDC, and Chakan MIDC — alongside schools and retail shops across Wakad, Baner, and Ravet.

Get an AMC Quote for Your Office, Factory, or Institution

Tell us your device count and categories — we'll size a plan and get back with scope and cost.

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